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Subaru ranks at the top of the list again, this time in the 2025 American Customer Satisfaction Index (ACSI) Automobile Study. The winner requires safety and dependability, which Subaru demonstrates with every model, as you can see for yourself with the new inventory at Premier Subaru of Fremont.
Subaru is #1
Subaru has ranked number one is several areas, not just for this year, but also for multiple years. The study by ACSI ranks brands based on surveys from customers with results listed on a 100-point scale. In the 2024-2025 study, Subaru ranked number one among mass-market vehicles for the following:
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Vehicle Safety – six years
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Product Quality – five years
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Overall Product and Service Quality – three years
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Dependability – two years
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Perceived Value – three years
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Driving Performance – two years
This honor is deemed to be a reflection of the trust Subaru has garnered with customers. It showcases the company’s dedication to quality, dependability, and safety.
The ACSI Study
ACSI provides a measurement for customer satisfaction that spans the US. It tracks results from customer satisfaction surveys for about 400 companies in 40 industries, which are part of ten economic sectors. These surveys are given out annually. The study for 2025 featured 9949 completed surveys. Customers are chosen randomly to participate in the survey.
Subaru Awards
Subaru has ranked at or near the top in many awards, showcasing the strength of the brand. Some of the awards ‘Subaru has claimed include:
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Customer Satisfaction for Dealership Service – J.D. Power
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Forbes Best Brands for Social Impact
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S&P Global Mobility for the Highest Overall Loyalty to Dealer
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2025 Overall American Rally Association Champion
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Best New Cars for Teens – US News & World Report for 2025 Subaru Forester
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Best Cars for Families – 2025 Subaru Outback
These are just the recent awards for Subaru. The brand has been at the top of many lists over the years.
Subaru Models
What makes Subaru a top brand is the individual models. Subaru cars and SUVs offer strength, dependability, and versatility. Many of them have been awarded Top Safety Pick by the Insurance Institute for Highway Safety (IIHS). They have also been recognized by organizations, such as:
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Experian
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Kelley Blue Book
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US World & News Report
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National Highway Traffic Safety Association
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And more
Along with outstanding safety features and performance technology, Subaru models also offer modern styling and comfort amenities with entertainment for everyone. If you live around Milpitas, Mountain View, or Newark, you can see the latest Subaru models at Premier Subaru of Fremont. These models include:
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Subaru Outback: The flagship model that goes anywhere and does it all – off-road and on the pavement.
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Subaru Ascent: Modern three-row SUV with plenty of comfort and safety features.
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Subaru Crosstrek: This compact SUV is sporty and fun to drive.
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Subaru Impreza: This stylish hatchback provides ample room for everyone and all your stuff.
Stop by Premier Subaru of Fremont to see the latest Subaru models. Contact us today to learn more about all our vehicles.
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